At 1xbt, your privacy is not an afterthought — it is a core part of how we build and operate the platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it as a player based in the Philippines.
These six principles summarise the 1xbt approach to data privacy. They are not a substitute for reading the full policy below, but they give you a clear picture of where we stand.
All data transmitted between your device and the 1xbt platform is protected by TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored using industry-standard encryption protocols.
Registered 1xbt players have the right to access, correct, and request deletion of their personal data at any time. Submit a request via live chat or email and our team will respond within the timeframes set out in this policy.
1xbt does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate the platform, comply with legal obligations, and improve your experience.
We collect only the personal data that is necessary to provide our services, verify your identity, process transactions, and meet our regulatory obligations. We do not collect data speculatively or beyond what is needed.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted or anonymised.
In the unlikely event of a data breach that affects your personal information, 1xbt will notify affected players promptly and take immediate steps to contain the breach and prevent further unauthorised access.
Important Notice: This Privacy Policy ("Policy") describes how 1xbt ("the Platform," "we," "us," "our") collects, uses, stores, and protects the personal data of users ("Player," "User," "you") who access or use the 1xbt platform at 1xbt.org. By registering an account or using the 1xbt platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
1xbt is the Philippines' premier online casino and sports betting platform, serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond. As an operator serving players in the Philippines, 1xbt takes its data protection obligations seriously and is committed to handling your personal information with transparency, integrity, and care.
This Policy applies to all personal data collected through the 1xbt website at 1xbt.org, the 1xbt mobile platform, and any other digital touchpoints operated by 1xbt. It covers data collected from registered players, prospective players who browse the platform without registering, and individuals who contact 1xbt's customer support team.
This Policy should be read alongside the 1xbt Terms & Conditions, which govern your use of the platform more broadly. Where this Policy and the Terms & Conditions address the same subject matter, this Policy shall prevail with respect to data protection matters.
For the purposes of applicable data protection law, 1xbt is the data controller in respect of the personal data collected through the platform. As data controller, 1xbt determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about how 1xbt processes your personal data, or if you wish to exercise any of your data subject rights as described in Section 11 of this Policy, please contact the 1xbt data protection team via live chat or by email at [email protected].
1xbt collects the following categories of personal data from players and platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory correspondence |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, service optimisation |
| Usage Data | Games played, bets placed, session duration, feature interactions | Responsible gaming monitoring, platform improvement, personalisation |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
| KYC Documents | Passport, driver's licence, SSS/UMID card, proof of address, selfie verification | Identity verification, regulatory compliance, fraud prevention |
1xbt does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where such data is voluntarily provided by a player in the context of a responsible gaming self-exclusion request or similar welfare-related interaction.
1xbt collects personal data through the following means:
1xbt uses your personal data for the following purposes:
You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting the 1xbt support team via live chat. Opting out of marketing will not affect service-related communications, which are necessary for the operation of your account.
1xbt processes your personal data on the following legal bases:
1xbt does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients in the circumstances described:
1xbt will never share your personal data with third-party marketers, data brokers, or any party for their own commercial purposes without your explicit consent.
The 1xbt platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and collect usage data for analytics and security purposes. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 1xbt platform. For more information about the specific cookies used by 1xbt, please contact our support team.
1xbt implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 1xbt takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.
1xbt retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
As a player using the 1xbt platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact the 1xbt support team via live chat or by email at [email protected]. 1xbt will respond to all valid requests within thirty (30) days.
Please note that some of these rights are subject to limitations under applicable law. For example, 1xbt may be unable to delete certain data that it is legally required to retain for AML/CTF compliance purposes.
The 1xbt platform is strictly intended for adults aged 21 years and over, in accordance with PAGCOR responsible gaming standards applicable in the Philippines. 1xbt does not knowingly collect personal data from individuals under the age of 21.
If 1xbt becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the payment method used. If you believe that a minor has registered on the 1xbt platform, please contact our support team immediately.
21+ Only: 1xbt enforces strict age verification procedures. Providing false information about your age during registration is a breach of the Terms & Conditions and may result in account suspension and forfeiture of any balance.
The 1xbt platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the 1xbt platform and does not cover the privacy practices of any third-party websites. 1xbt is not responsible for the content or privacy practices of any third-party site and encourages you to review the privacy policy of any site you visit.
1xbt reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. Where changes are material, 1xbt will notify registered players via email or an in-platform notification at least fourteen (14) days before the updated Policy takes effect.
The date of the most recent update is displayed at the top of this Policy. Your continued use of the 1xbt platform following the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you should stop using the platform and may close your account in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1xbt processes your personal data, please contact us through any of the following channels:
1xbt aims to respond to all privacy-related enquiries within five (5) business days and to resolve all formal data subject requests within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
Your data is protected, your privacy is respected, and your experience is our priority. Join thousands of Filipino players on the platform built with trust at its core. Must be 21 years or older.
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